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Frequently asked questions
How do I open a Demat account?
You can open an account either online or in person by submitting your PAN card, Aadhaar card, signature, and a cancelled cheque.
What should I do if I am unable to log in to the mobile app?
Go to the Play Store and update the mobile app. Then Restart your mobile device and try logging in again. If the issue persists, it is likely that there is a connectivity issue from the exchange or IIFL.
What if my trade fails or get rejected?
A trade failure may occur due to insufficient margin, an incorrect order type, or a technical error. You can increase your margin by adding funds or pledging your existing stocks. For further assistance, please contact our support team.
How can I add funds to my trading account?
You can transfer funds using Net Banking, UPI, NEFT/RTGS, or by submitting a cheque.
How can I withdraw funds from my trading account?
You can log in to your account and request a payout to your linked bank account, or you may contact our support team for assistance.
Will I receive a P&L statement, tax report, or capital gains report?
Yes, you can download the report by logging in to the web portal with your existing credentials. Navigate to "My Reports" and download the Realized & Unrealized P&L statement. Alternatively, you can contact our support team for assistance.